Shipping policy

Shipping Policy

Last Updated: 02/05/2026

Thank you for shopping with Oudhly Attar. We are committed to delivering your order safely and efficiently.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During promotional periods or high order volumes, processing times may be slightly longer.

Shipping Methods

We currently ship orders across India using trusted postal and courier services, including India Post.

Shipping options available at checkout may vary based on your location.

Delivery Timeline

Estimated delivery times:

  • Metro Cities: 3–7 business days

  • Other Cities & Towns: 5–10 business days

  • Remote Locations: 7–14 business days

Please note that delivery timelines are estimates and may vary due to weather conditions, public holidays, operational delays, or circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout and displayed before payment.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).

Customers can use the provided tracking number to monitor the status of their shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Oudhly Attar shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete addresses provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the product and packaging.

If your shipment is lost in transit, we will coordinate with the shipping provider to investigate and provide an appropriate resolution.

Delivery Confirmation

Once an order has been marked as delivered by the shipping carrier, Oudhly Attar is not responsible for lost or stolen packages after delivery.

Contact Us

For any shipping-related questions or concerns, please contact our customer support team and include your order number for faster assistance.